Business Support

What we offer

Business Development Services forms the backbone of enterprise development ecosystems which ensures sustainability of businesses. Business Support sub-unit is an integral part of the Development Finance and Business Support unit. It provides none-financial pre-investment and post investment support. Pre-investment support ensures that businesses are ready for finance and post investment provides support after funding. The sub-unit also supports businesses to be market ready.


Business Support unit ensures that when entrepreneurs receive finance, their enterprises are being well managed and are poised for long-term growth.

Offering ongoing support through mentorship, market access opportunities as well as business and financial management, ECDC non-financial support package is based on providing sophisticated solutions and best practice business support services aimed at building competitive enterprises and improving their performance.


Business support therefore offers both strategic and operational services to small businesses directed at equipping them to perform to their full potential.


The envisaged impact is increased profitability and improved management processes that enhance the long-term viability of businesses.


The objectives of the Business Support sub unit

  1. are to promote a culture of entrepreneurship,

  2. Improve business competitiveness,

  3. facilitate access to market, 

  4. provide education, capacity building and training to SMMEs.


The Business Support sub unit assists businesses to perform to their full potential by providing:

  • A range of non-financial services which are sector-specific and demand-led

  • Business linkages and networks that strengthen the SMME sector.

These include:

  • Business advisory support services and business counselling

  • Business plan development

  • Feasibility studies

  • Due diligence

  • Mentorship and coaching

  • Quality management support

  • Marketing support

  • Intellectual property registration support and management

  • Development of pre-commercialization studies ( where applicable).

  •  Skills development trainings.

  • Information workshops and seminars


  • Purchase and printing of clothing items

  • Industry association and Professional body affiliation

  • Grading with industry bodies

  • BEE Certification

  • Support and assistance with tendering e.g purchasing and  filling in of tender documents


The Business Support unit provides development and support to all businesses with a focus on:

  • Creative industries

  • Tourism

  • Manufacturing

  • Information and communication technology (ICT)

  • Agro-processing

  • Renewable energy

  • Services and retail

  • Ocean economy

  • Construction


Companies qualify for support if their initiatives:

  • Demonstrate economic merit/potential in the Eastern Cape

  • Owner should be full time in the business

  • Contribute towards job creation

  • Is innovative

  • Contribute towards empowerment

  • Support rural development

  • Have potential for exporting

  • Involve township development

  • Are legally compliant.


If a business meets these requirements, the next step is applying for this service by following these steps:

  • Complete an application for Business Support and submit at any ECDC office

  • Provide supporting documentation:

    • Certified copies of ID documents and/or marriage certificate (where applicable)

    • Business registration documents

    • Lease agreement, deed of sale, proof of ownership and contractual documents

    • Franchise agreement (if any)

    • Tax clearance certificate

    • Proof of residential address.

    • Financial Statements/Management accounts/ Business bank statement

    • Company Profile

    • BEE certificate/ sworn affidavit

    • Confirmation of employees

This will be followed by a complete diagnosis of the business which aims to identify areas that need attention as well as areas of success that need focus.

The business owner will be required to:

  •  Pay Contribution

  •  Sign agreement

  • Provide required information and participate actively in the process, ensuring ownership of the product.

Contact Business support

Telephone +27(0) 43 704 5680